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NETWORK INCIDENT RESPONSE

Report Abuse & Security Inquiries

ProxyWeb Cloud maintains a zero-tolerance stance toward abusive network behavior, automated scanning, botnets, and malicious payload distribution.

How to File an Abuse Report

If you have observed abusive traffic originating from one of our edge VPS IP blocks (such as spam, vulnerability probes, or brute-force attempts), please submit a detailed incident report:

Abuse Contact: abuse@proxyweb.cloud
General Inquiries: contact@proxyweb.cloud
Response SLA: Within 24-48 business hours

Please include relevant firewall logs, timestamps (with UTC timezone), target IP/domain, and packet captures (PCAP) where available.

Proactive Network Safeguards

Our edge nodes deploy real-time automated intrusion detection systems (IDS) and rate limiters to block malicious actors:

  • Automated firewall banning for credential stuffing and high-frequency flood vectors.
  • Outbound port blocking: SMTP (ports 25, 465, 587) and SSH/Telnet ports are permanently disabled to prevent spam.
  • Strict IP reputation feeds dynamically filter known botnet command-and-control servers.